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  • How does the e-ticketing system work?
    All tickets are sold online, just click onto the buy tickets page. Once you make your purchase you will receive an email confirmation with your e-ticket attached which you can download and print off or keep in your emails. Upon arrival, our events team will scan your e-ticket barcode and your details will appear on our computer with what you have purchased. You will then be given your allocated wristband for the day/weekend and directed to the relevant area for parking or camping. Please note, once the e-ticket has been scanned you will not be able to scan again as the ticket will show up on the screen as already checked-in. Wristbands must be worn at all times and will be checked when entering any of our festival areas. All those without wristbands will be declined entry to the festival site.
  • Can you purchase tickets on the day?
    We advise to buy tickets in advance to avoid disappointment and to save ££'s. However, tickets will be available for purchase on the day (subject to availability).
  • What are the age restrictions for each ticket?
    Our ticket types have the following age restrictions: Adult: 15 years and over Child: 2 to 14 years Under 2: hopefully you can work this one out ;) Senior: 65 years and over Please note that children are required to be accompanied by an adult aged 18 years or over at all times.
  • Do I still need to book a ticket for my under 2?
    Under 2's can come free, however, they do still need a ticket for safety reasons. When purchasing your tickets there will be an option to add an 'under 2' ticket to your basket when purchasing an 'adult' ticket.
  • I can't find my e-ticket, what should I do?
    Don't panic! But also don't leave it until last minute. When you purchase your tickets you will get an email confirmation (this is your ticket). If you have misplaced this email then please give us a call on 01827 830389 and the team will be able to re-send this to you.
  • Are bookings refundable?
    Sorry, tickets are non-refundable. If you need to cancel your booking please give our bookings team a call on 01827 830389 and they will talk you through the next steps depending on the cancellation needs.
  • Where is The Big Statfold Weekender?
    The Big Statfold Weekender is held at Statfold Country Park. Set within hundreds of acres of stunning Staffordshire countryside, Statfold Country Park is located on the Ashby Road just outside of Tamworth. We are easily accessed from the M42 junction 11 or through Tamworth along the B5493. Just look out for the signs and the big red Cadbury locomotive which marks the entrance. If you need it our address is: Statfold Country Park Ashby Road Tamworth Staffordshire B79 0BU We advise visitors to type Statfold Country Park into the sat nav rather than using our postcode or you can use the what3words link here: https://what3words.com/marked.theme.unique
  • Is there a direct public transport service?
    Yes, we operate a free local shuttle bus for ticket holders. Details and timetable will be provided closer to the event.
  • Can you camp at Statfold Country Park?
    Yes, camping tickets are available to purchase alongside a festival ticket. Please note, camping is sold separately and does not include entry to the festival. Camping tickets include up to 4 occupants, additional campers require a small fee.
  • Are caravans/campervans allowed for camping at Statfold Country Park?
    Yes, you are welcome to bring a caravan/campervan to the festival. For safety reasons, the area for caravan/campervan camping is separate to our standard tent pitches. Please note, camping is sold separately and does not include entry to the festival. Camping tickets include up to 4 occupants, additional campers require a small fee.
  • Is there any local accommodation if we don't want to camp?
    For those not keen on camping on site, we have compiled the below list of nearby hotels. If you are planning on staying off site please ensure you have read the entry and re-entry times. Be aware that in previous years the majority of local accommodation gets booked up very quickly as the event takes place over bank holiday weekend. Travelodge, Tamworth, www.travelodge.co.uk, tel: 08719 846390 Premier Inn, Tamworth, www.premierinn.com, tel: 08715 278000 Castle Hotel, Tamworth, www.castlehoteltamworth.com, tel: 01827 317700 Appleby Inn Hotel, Atherstone, www.applebyinn.co.uk, tel: 01530 270463
  • Will I be able to re-enter the festival if I leave during the day?
    We hope you won't want to, and we try to ensure you won't need to. But if you do leave the site, you will need to see the event team on the exit gate to ensure you will be able to get back in. All wristbands must be shown at all times.
  • Do you accept cash and card?
    Statfold Country Park accepts both cash and card, however, there are no cashback facilities or cash points available on site. All traders, merch stands and bars will accept card payments.
  • Are dogs allowed?
    Yes, well behaved dogs on leads are permitted onsite. However, we do ask that they do not enter the Diner inside the museum or Toby's Barn. We ask all dog owners to remain responsible whilst on our site and to clear up their own waste.
  • What is there to do for children?
    Statfold Country Park will be open from 10am to 4pm with their general offering. These facilities are free to use for festival ticket holders - just show your wristband upon entry. These activities include but are not limited to train rides, outdoor play park, museum. Please visit www.statfold.com for more information on what will be open. There will also be additional activities available to purchase on the day like soft play and climbing. Please make sure children are not left unattended and that you look after your little ones’ hearing. Children's wristbands are different to adult ones with an area to write your phone number on.
  • Can we take our own chairs into the main area?
    Yes, small collapsible camping chairs, blankets/rugs are allowed into the main area, however, please keep in mind that there will be many of the festival goers up dancing near the stage so view may be restricted if sitting down. Of course the various bars and catering areas have some seating available too.
  • Can we bring our own food and drink?
    Food and soft drinks are welcome as long as they are sealed and unopened prior to entry in the main area. However, alcohol is not permitted in the main area unless purchased from catering on our site. Please note that security teams will be searching bags on entry and any items not acceptable will be confiscated. If you wish to purchase alcohol at the festival, we do operate Challenge 25 so a form of personal identification may be required. You don't have to be 18 to attend The Big Statfold Weekender but you must be 18 or over to purchase and consume alcoholic drinks. If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol. Challenge 25 posters will be visible in all bars.
  • What are the prohibited items?
    Banned from event: airhorns, megaphones, drums or other sound systems fireworks, flares, lanterns etc. illegal substances, drugs, or ‘legal highs’ laser equipment/pens nitrous oxide tabards/high viz jackets any weapons Banned from main festival area: (all of the above with the addition of) alcoholic drink disposable BBQs and campsite stoves gazebos etc. Anyone resisting the confiscation of disallowed items or disregarding these conditions will face removal from the site. No unauthorised tape recorders, professional film or video equipment are allowed onsite. Cameras for personal use are welcome but flying or filming with unmanned aerial vehicles (UAVs, or so-called drones) is not allowed on site before, during or after the Festival – and is prohibited by law. We have a working site and the safety of our audience, crew and staff is paramount.

Hopefully, you found the answers you were looking for, if not get in touch with us and we'll be happy to help...

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